Refund policy

RETURN AND REFUND POLICY

Last updated: August 20, 2026

At RasoiPlus, we want our customers to have a smooth and satisfactory shopping experience.

Return Period

Eligible products may be returned within 4 days from the date of delivery.

To request a return, please contact us:

Email: zestbuysupport@gmail.com
Phone: 6386546469
WhatsApp Support: https://bit.ly/4ijivy3

Please provide your order number, product details, and reason for the return. We may request photographs or videos of the product.

Eligible Returns

A return may be accepted when:

  • The product arrives damaged or defective.
  • The wrong product is delivered.
  • The product received is materially different from the product ordered.
  • The product otherwise qualifies under our return conditions.

Unless the product is damaged, defective, or incorrectly delivered, products should generally be unused and returned in their original condition and packaging.

Non-Returnable Products

Certain products may not be eligible for return because of hygiene, safety, customization, clearance, or product-specific restrictions.

Any applicable restrictions may be stated on the relevant product page.

Return Shipping

For an approved eligible return, RasoiPlus will provide free return shipping where applicable.

Please contact us before sending any product back.

Refunds

After we receive and inspect the returned product, we will determine whether the return qualifies for a refund.

If approved, the refund will be processed to the original payment method, subject to the processing time of the relevant bank, card issuer, UPI provider, or payment service provider.

Damaged or Defective Products

If your product arrives damaged or defective, contact us as soon as possible after delivery with your order number and clear photographs or video showing the issue.

Depending on the circumstances, we may provide a replacement, refund, return, or another appropriate resolution.

Order Cancellation

If you wish to cancel an order, contact us as soon as possible after placing the order.

Cancellation may not be possible after the order has been processed or shipped.

Contact Us

RasoiPlus
Website: rasoiplus.shop
Email: zestbuysupport@gmail.com
Phone: 6386546469
WhatsApp Support: https://bit.ly/4ijivy3
Business Address: Bannerghatta Road, Bangalore, Karnataka, India

Customer Support Hours: Every Day, 10:00 AM – 10:00 PM